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Enki is the most effective way for operations and support professionals to up-skill in a way that maximizes their productivity.
Below are a few of the use cases that Enki has helped operations teams with, along with estimates of money savings as a result of improved workflows. All top use cases can be found here.
Automating fraud and error catching. Queries or dashboards to automatically flag problematic transactions. ~$5,250 / employee / year saved, plus $10,000+ saved in fraud.
Predicting staffing / support needs. Queries or dashboards to retrieve product or support demand data in real time. ~$7,500 / employee / year saved.
Analyzing team performance (for KPIs, top performers, etc). Queries or dashboards to collect and visualize performance data. ~$5,250 / employee / year saved.
Improving internal dashboards. Queries or dashboards to identify errors and areas for improvement in real-time. ~$4,500 / employee / year saved.
Is your operations team using the tools available to them in the highest-impact way possible? Enki ensures this happens, and maximizes each employee’s productivity.
Having that friendly technical colleague by your side at all times isn’t cheap! But our software allocates their time in a way that makes it 10X more cost-effective than if it was all offline.