“I shifted from viewer to creator/editor.”

Kevin Morrissey
Closing Manager

Kiavi

  • San Francisco, CA
  • 100-500
  • Fintech

Kiavi

As one of the fastest-growing companies in the US, Kiavi’s digital platform empowers real estate investors to make smarter decisions, gain access to funding quicker and scale their business. Enki gave Kiavi employees that worked with data the tools they needed to be self-sufficient. This saved Kiavi’s data team an average of 3 hours a week that would have otherwise been spent on ad-hoc requests. These savings worked out to $95,000 in the first year of Enki adoption at Kiavi.

Self-sufficiency with Data

Before Kiavi partnered with Enki to deliver training, there was a lack of adoption of Tableau organization-wide. Employees weren’t appropriately utilizing company data when making decisions. As a result, its Data Team was inundated with requests,  leaving them with less time to focus on their core responsibilities. 

“Whenever someone submits a scope of work, we determine if budget and scope are adequate. It’s an insane amount of data, and we have to manually create comparison charts and tables. With access to Tableau, I’ll be able to do it in a few minutes. It’d save me a week of work.” -Cory Kircher, Feasibility Analyst

The Enki course with Tableau was a turning point for the employees at Kiavi. Enki provided each trainee with a fully customized experience to ensure every team member gained valuable insight and leveraged company data and business intelligence through Tableau within their respective roles.

One-to-one guidance from data expert mentors throughout the course further supported Tableau adoption and data literacy among Kiavi employees.

“The course is laid out really well -- the ordering of the content is well-done. I liked the gradual refinement of the higher-level concepts over time. Having something to do every day helps keep everything fresh when you’re learning something new. Friday revisions were good for refreshing concepts. I got out of it what I was hoping to, and I know exactly how to recreate what I need. Good foundation to build off of.” -Kevin Morrissey, Closing Manager

Tableau Literacy Improved and Time Saved Organization-Wide

Enki’s Tableau training translated to 15% in time saved weekly for employees who use the BI tool regularly.

After training, employees can draw insights, create dashboards, and use Tableau in a self-service fashion to support their daily responsibilities.

“Instead of filing a prod support ticket for the data team, I can just do it myself, so that will save time. Because [the data team is super busy], there are a bunch of things we don’t track. Now I set things up to track myself.” -Molly Millington, Product Manager

What’s more, Kiavi’s Data Team now saves around 3 hours per person a week by reducing ad-hoc requests of employees using Tableau. 

Tableau Confidence Boosted

The benefits of Enki enable the Kiavi team to create more value for their clients by making smarter and data-informed decisions due to their improved Tableau literacy. 

Now, employees who previously considered themselves onlookers limited to only viewing dashboards and reports have taken a more hands-on approach since their training. 

Kiavi’s team is now creating their own reports without waiting on or relying on their Data Team's input. 

“I am no longer blocked or bottlenecked by data science needing to put eyes and create the things so I'm moving more quickly than I could have before and getting to those answers sooner, which could be millions of dollars.” -Samantha Battles, Director of Business Operations

Team members can better quantify the impact of their projects, forecast, fix reports, and dig deeper into data after their course training.

Enki has taken beginner-level users and users with minimal prior experience with Tableau and has equipped them with the knowledge and confidence to leverage the power of Kiavi’s data by creating and editing their own dashboards and reports to further add value for their teams and customers. 

“Whenever someone submits a scope of work, we determine if budget and scope are adequate. It’s an insane amount of data, and we have to manually create comparison charts and tables. With access to Tableau, I’ll be able to do it in a few minutes. It’d save me a week of work.” -Cory Kircher, Feasibility Analyst
  • 50% more reports generated or questions answered
  • 15% of all employees’ time saved per week
  • Each member of the data team saves 3 hours a week on ad-hoc report requests
  • $94,500 in benefits resulting from the time savings above

Interested in learning how Enki can help your employees and team members become more data proficient? If you value how leveraging the true power of your data can help you make better business decisions, reach out to us today. Our experts are waiting and happy to help. 

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