I learned a lot in a short period of time, while I’m no master yet, Enki provided the accountability I needed to prioritize time and get this done.

Elizabeth O'Donnell
Customer Support Lead


  • San Francisco, CA
  • 50 - 100 employees
  • Education

Elizabeth O'Donnell

Save Time Using Automation to Streamline Data Analysis and Decision-Making Processes

The Problem:

Elizabeth is on the Outschool operations team, and is responsible for managing customer support and ensuring that there are enough staff available for upcoming shifts.

Before Enki, Elizabeth's knowledge of SQL was scattered and inconsistent, as she only learned bits and pieces through working on various projects. She had to rely on the data analytics team to provide her with information and understanding of their work.

Enki’s Solution:

Using the skills she learned from Enki's SQL Track, Elizabeth is now able to effectively gather and analyze data from various sources, allowing her to make more informed decisions and solve complex scheduling problems.

Instead of manually gathering data and relying on the data analytics team for information, Elizabeth is using her newfound SQL skills to quickly access and analyze the most up-to-date data.

The Results:

This automation has saved Elizabeth an estimated 3 hours per week by eliminating the need to manually gather data and rely on the data analytics team for information.

This works out to approximately $5,300 in lost time being saved every year.

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